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A “no valid JSON response” error for a Divi widget means that the widget is trying to fetch data from a source that is not returning a properly formatted JSON response, which is a type of data structure used by websites to transfer information; this can be caused by issues with the widget settings, the data source itself, or potential conflicts with other plugins or themes on your WordPress site. 

Potential Causes:
  • Incorrect Widget Settings:

    Double-check that the URL or API key you’ve entered in the widget settings is correct and accessible. 

  • Data Source Issues:

    The external website or API you’re trying to pull data from might be experiencing problems, returning invalid data, or not properly formatted JSON. 

  • Plugin Conflicts:

    Other plugins on your site could be interfering with the Divi widget’s ability to process the JSON response. 

  • Theme Conflicts:

    Sometimes, your WordPress theme might have compatibility issues with the Divi widget, causing parsing errors. 

  • Server Configuration:

    Issues with your server settings like permalinks or .htaccess rules can also contribute to JSON parsing errors. 

How to Troubleshoot:

  • Check Widget Settings:
    • Verify the URL and any required API keys are entered correctly. 
    • Check if there are any optional settings that might be causing conflicts.
  • Test Data Source:
    • Try accessing the data source directly in your browser to see if it returns a valid JSON response. 
  • Deactivate Plugins:
    • Temporarily deactivate all other plugins on your site to see if any are causing the conflict. 
  • Check Theme Compatibility:
    • If possible, switch to a default WordPress theme to see if the issue persists. 
  • Inspect Network Tab:
    • Open your browser’s developer tools and navigate to the Network tab to see the raw JSON response from the widget and identify any errors.